Customer Experience Collective
Share expertise, unpack emerging trends and spark new ideas with a tight-knit group of experienced, forward-thinking learning professionals.
The customer experience landscape is undergoing a period of rapid transformation, driven by rising customer expectations, digital innovation, and the growing demand for personalisation. As businesses accelerate investments in AI, automation, and data-driven insights to enhance interactions, CX leaders face the challenge of balancing innovation with human connection while driving meaningful business impact.
Our Collective meetings enable you to engage in focused, thought-provoking discussions with fellow CX leaders, providing the inspiration you need to tackle your business-critical challenges.
Connect.
Join a diverse group of peers with a broad spectrum of backgrounds, experience and ideas. Multiple touch points throughout the year will enable you to build long-lasting business relationships.
Collaborate.
Share perspectives, exchange best practice, and dig into the highest priority issues facing industry leaders today.
Innovate.
Be inspired by new ideas and proven success stories that will arm you with the stimulus you need drive your business forwards.